Title: Business/People Operations Coordinator
Location: Remote, U.S.  based
Job Type: 1099 Part-Time Contract (20-30 hr/week)

The Company

Fresh Tri is a neuroscience-based technology company that uses a proprietary, patented and peer-reviewed approach to health behavior change.  Our core product is a dual-sided habit formation SaaS platform, entering the market as a clinician extender and GLP-1 companion for targeted populations then expanding to other use cases within population health, clinical outcomes and cost-savings. Dedicated to lasting healthy habit formation, Fresh Tri offers next-generation technology that leverages mindset, practice, and iteration. Fresh Tri has empowered over 1,000,000 people to-date to be unstoppable by iterating their way to better health. There is no “fail” — only practice and iteration.

Our work culture is mission-driven, fast-paced and connective, designed to encourage and support personal growth and development through iterative excellence. We measure our individual successes by how much we help others on the team, and we measure our impact by how we improve the lives of those we serve. 

Description of the Role

We are seeking an adaptable, proactive, and detail-oriented Business Operations / People Operations Coordinator to join our team on a contract basis. In this role, you will serve as the connective tissue across our dynamic team — streamlining workflows, organizing documentation, supporting team culture, and ensuring daily operations run seamlessly. The ideal candidate thrives in fast-paced startup environments, possesses high attention to detail, and enjoys creating engaging employee experiences. This role is a direct replacement for a long-standing team member, meaning processes and documentation are well-established for a smooth handover.

Key Responsibilities 

• People Operations, Culture & Training

  • Lead end-to-end recruitment and onboarding processes for new team members.
  • Oversee team training compliance by assigning, tracking, and completing required modules.
  • Lead virtual team-building initiatives and manage personnel acknowledgments (birthdays, work anniversaries, company milestones).
  • Coordinate event planning, including virtual events and complex in-person travel arrangements (flights, rental cars, carpool plans, hotel reservations).

  Business Operations & Process Management

  • Create, track, and maintain company SOPs, process libraries, and central documentation.
  • Manage software subscriptions, tool licenses, and operational renewals.
  • Coordinate project workflows, maintain master trackers, follow up on key deliverables/deadlines, surface blockers, and ensure Asana project hygiene.
  • Administer vendor contracts, insurance/compliance documents, and critical operational deadlines.
  • Support internal communications by preparing meeting agendas, recording notes, and driving action-item follow-through.

  Project Management 

  • Support as project coordinator for cross-functional initiatives, responsible to create, own, and maintain project plans for miscellaneous projects 
  • Track tasks, follow up on calls to action (CTAs), and help ensure projects move forward on schedule
  • Collaborate cross-functionally with marketing, sales, operations, and leadership to support successful project delivery

  Customer Support & Other

  • Provide high-touch support for our user community by resolving support tickets, moderating our app feed, and escalating issues appropriately.

Desired Background And Experience

• Must Have:

  • At least 2+ years of proven experience in business operations or similar roles, ideally in early-to-mid stage startups.
  • High proficiency with task-management systems (Asana), process tools, and modern remote workspace software (Slack, Google Workspace).
  • Experience utilizing AI tools (Claude, Gemini, others) to maximize productivity and workflows.
  • Exceptionally proactive, reliable, and comfortable taking ownership in an evolving environment. Strong collaborative mindset and high attention to detail.

   

  Nice to have:

  • Experience in health, wellness, software, or tech industries is a major plus!
  • Highly detail-oriented with a proactive drive to resolve blockers and keep team projects on track.

Our compensation reflects the cost of labor across several US geographic markets, and is based on a number of factors including but not limited to market location, job-related knowledge, skills, and experience. The base pay for this position ranges from $30-35/hour.

Fresh Tri is a mostly remote team with occasional travel required to company headquarters on a 170-acre retreat in the Santa Cruz mountains in California or to other locations, as necessary. We are a Native American, woman-owned business that values diversity and is profitable with over 12 years of financial stability. As a 100% employee-owned entity, we bypass external funding cycles and short-term investor demands, operating on a foundation of multi-year contract revenue. 

Fresh Tri is an equal opportunity employer that condemns discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Accommodations are available upon request.

If you would like to apply for the Business/People Operations position at Fresh Tri, please fill out the application below.